Privacy Policy

Last updated: January 2025

Note: This is placeholder content. The full Privacy Policy from legal/PRIVACY_POLICY.md will be rendered here.

1. Introduction

Notary Guide ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our browser extension, website, and related services (collectively, the "Service").

2. Information We Collect

Information you provide:

  • Account information: Email address, name (optional), commissioned state(s).
  • Billing information: Processed securely by Stripe. We do not store credit card numbers.
  • Feedback: Bug reports, feature requests, and support messages you submit.

Information collected automatically:

  • Usage data: Extension opens, guide views, feature usage (anonymized).
  • Device information: Browser type, extension version, operating system.
  • Error data: Crash reports and performance metrics (anonymized).

Information we do NOT collect:

  • Browsing history outside of Notary Guide.
  • Document content you notarize.
  • Personal information of your signers or clients.
  • Location data (beyond what you voluntarily provide as your commissioned state).

3. How We Use Your Information

  • Provide, maintain, and improve the Service.
  • Process subscriptions and billing.
  • Send service-related communications (account, billing, updates).
  • Respond to support requests.
  • Analyze anonymized usage patterns to improve the product.
  • Detect and prevent fraud or abuse.

4. Data Storage & Security

Your data is stored securely using Supabase (PostgreSQL) with row-level security policies. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use Cloudflare for DDoS protection and edge caching.

Compliance data cached in the browser extension is stored locally using the browser's built-in storage APIs and does not leave your device.

5. Third-Party Services

We use the following third-party services:

  • Supabase: Authentication and database hosting.
  • Stripe: Payment processing.
  • Cloudflare: CDN, security, and hosting.
  • Resend: Transactional email delivery.

Each third-party service has its own privacy policy. We do not sell, rent, or share your personal information with third parties for marketing purposes.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correct: Update inaccurate or incomplete information.
  • Delete: Request deletion of your account and associated data.
  • Export: Receive your data in a portable format.
  • Opt out: Unsubscribe from non-essential communications at any time.

To exercise these rights, contact support@notaryguide.app. We respond to all requests within 30 days.

7. Cookies & Tracking

The marketing website uses Cloudflare Web Analytics, which is privacy-focused and does not use cookies or collect personal data. The browser extension does not use cookies or third-party tracking scripts.

8. Children's Privacy

Notary Guide is not intended for use by individuals under the age of 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification. The "Last updated" date at the top reflects the most recent revision.

10. Contact

Questions about this Privacy Policy? Contact us at support@notaryguide.app.